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EXCHANGES AND RETURNS POLICY

 

If for any reason, you are not satisfied with the parts purchased and complying with current regulations, you have the right to return any item purchased at www.bohemme.com within 14 days from the date of receipt.

No refunds of products purchased at the online store will be accepted at any of the points of sale of official distributors.

Before making the return, you must notify the Customer Service department by sending an email to returns@bohemme.com, indicating the reference of your order in case, or by mail to the following address:

 

BLUE OCEAN CONCEPT S.L.

Returns Department

Ctra. Palma del Río Km, 3,3

Nave 905 - Joyero Park

14005 - CORDOBA (SPAIN)

E-mail: returns@bohemme.com

 

The client can use the following text, although its use is not obligatory:

Mr./Mrs. _________________________, domiciled at _________________ hereby I hereby inform you that I have withdrawn from our contract of sale of the following goods (Reference number corresponding to each article purchased) ________________________ with order number ____________________ requested on date _____________________ and received on date ____________________.

Date:

Signature (only if presented on paper)

 

If the reason for the return is that the returned item is defective or does not correspond to the order requested, BLUE OCEAN CONCEPT S.L. Will bear the expenses of the return and re-delivery. If the reason for the return is that the order does not satisfy you, we will refund the amount, but not the shipping and return shipping costs.

The returns must be sent in their original packaging, with the seals intact and in perfect condition to our central offices under the responsibility and charge of the buyer to the following address:

 

BLUE OCEAN CONCEPT S.L.

Returns Department

Ctra. Palma del Río Km, 3,3

Nave 905 - Joyero Park

14005 - CORDOBA (SPAIN)

 

Once checked the products returned in our Center, you will receive a confirmation email indicating that the amount will be paid in the same payment method used in the purchase.

Remember that the term in which you will see reflected the credit in your account will depend on your bank.

In case you exercise the right of withdrawal, you will be responsible for the decrease of the goods' value only if there is a manipulation of them other than that necessary to keep their nature, characteristics or usability intact.


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